I used to be making an attempt to purchase ticket for fifteen year aged son and couldn’t use Web page for he was regarded as slight. I identified as consumer service and she or he assisted me with airline obtain. I specially questioned if I needed to terminate if I could within 24hours. This attendant stated yes. I found out four hours afterwards The explanation son would want to fly was cancelled. I identified as again to terminate the flight the attendant explained to me I couldn’t terminate flight and it had been a nonrefundable ticket. I informed her circumstance as mentioned above she mentioned she couldn’t do nearly anything. I asked to get a supervisor, I got just one and discussed the situation, she claimed I couldn’t cancel it and have my a refund she was exceptionally impolite and hung up on me. I called back again to talk to for an additional supervisor and as I used to be conversing with this supervisor she knowledgeable me that the final supervisor mentioned in her history I refused voucher. What at any time a voucher was I was not even certain. Then next supervisor informed me what she considered. So the flight wasn’t cancelled since she stated to wait a couple days in advance of I make my last conclusion and she would wave altering price to take action and I shouldn’t have any problems.
Your insufficient response brought on me to cancel my trip which I told everyone to at American.. Remember to notify me what I do next..
Ticket #2836 Dallas, Tx to Lawton, Ok March twentieth did NOT link from Raleigh, NC flight 168….was about booked and flight did not make it to Dallas for connecting flight. They stated they did not have a lodge for me in Dallas, I used to be caught at airport til early morning of 3/21/16…this induced me to overlook each day of labor & it had been probably the most miserable night time of my lifetime…they gave me a food items vocher for $12 for supper which I had to add income way too, to eat!
I needed to take a moment to connect with out the fantastic customer service Connie Sanders with your Dallas Business gave my wife and I in an extremely stressful scenario. Connie went above and further than to make certain we have been looked after and her volume of awareness to fixing our difficulties loaded working day was amazing, she one handedly restored my religion with your Corporation and she warrants congratulations for your get the job done that she does.
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I sincerely hope to get a favourable reply within the next couple of times, so I am able to continue on utilizing American Airways for my vacation.
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I also experienced an complete nightmare of a flight with them. I stuffed out their 1500 term criticism sort by chopping it down to The purpose that even I did not realize what I had gone through.
I know the way challenging airline workforce do the job. I are actually a Recurrent flyer Because the America West times. I am the main to offer the “task effectively performed†Coupon codes to attendants on flights, and, I deal with Every person with utmost regard.
The very first thing I discovered was the Aircraft by itself considering that I have really worked In this particular area. The initial airplane I was on wasn't even built in the usa and was so in Brazil ahead of I was even born.
i needed to be in chicago at the aforementioned time ten:03pm and so i contacted A different airlines (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back again. i would really like a refund for the entire return flight and also the booked favored seat of 16F
i was lucky ample to generally be on board American Airways Flight #32 (LAX – JFK) on labor working day….my partner And that i ended up seated individually…we experienced a Loss of life from the spouse and children and were likely to nyc to get a funeral…….
january 26 my son flew non halt from st. louis to laguardia airport new york. He arrived, his baggage didn’t. He described with the airport that his bag didn't arrive from the airplane. The Girl in the booth checked the assert ticket. The bag experienced not remaining St. Louis. She gave him a locator amount and instructed him they would be calling him soon. They could not come across it so they sent him a sort to complete of his this website possessions during the bag. He despatched it in.
First off, huge many thanks and shout out in your Cust Svc rep Laura. She may be very welcoming and was able to address my dilemma swiftly. You ought to really feel extremely lucky to own her being an staff.